In our research summary for 18 June 2021: why organisations should focus on hiring managers of technical teams from within, and avoid hiring externally.
Listen not just to the facts, but also to the emotional make-up of peoples' messages. That helps them feel valued, understood and heard in a manner that builds trust and goodwill, and creates an atmosphere of collaboration. It’s called empathetic listening. Here's nine steps to achieve it.
"After putting its leadership through a new development program, an employer's collaboration has skyrocketed", says HR Daily about an HFL program run with Central Queensland University (CQU).
In our research summary for 27 May 2021: how do you use deliberate practice to develop expertise? Why the rise of the anti-expertise movement? What power and influence to experts exert?
As we get closer to release of How to be a Master Expert, we're releasing a set of new downloads via Medium. Follow us at https://expertship.medium.com/